Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. Product: HP Spectre. We have to mention that this is an advanced procedure, so be extra cautious while performing it.
First, you need to uninstall all printers from your PC. After all, printers are uninstalled, do the steps above. Bear in mind that this is an advanced solution, therefore we advise you to create a System Restore point so you can restore your PC in case anything goes wrong.
Expert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is. Click here to download and start repairing. Follow the steps above to do that. The software recommended below will help you update drivers automatically and hassle-free with minimum effort on your part. If you want a capable drivers program to update your printer drivers in minutes, this job is perfectly made for DriverFix.
If you have multiple users on your PC, you might not be able to remove the printer since the driver is in use. In order to fix this problem, you need to log in to each user account that has the printer connected and delete the device. After that, log in to the administrator account and delete the driver package. Be sure to turn on Spooler service back on after you delete the driver.
Users reported that this tool will delete your printer without any problem but be sure to run this tool as the administrator since it requires administrator privileges to remove your printer. If you are the owner of a Kyocera printer, you might also be interested in consulting our comprehensive guide on how to download and use Kyocera printer drivers for Windows A few users reported that you can fix this problem by trying to remove the printer after restarting the Print Spooler service.
We already explained how to restart this service in one of our previous solutions, so we advise you to check it out. This process requires speed, therefore be sure to remove the printer as soon as you restart the Print Spooler service.
According to users, you only have a few seconds to remove the printer, so be sure to do it as fast as you can. Users reported that you can fix this problem by disabling the Bidirectional support. Users reported that you can fix this problem by setting the Spooler service to Manual.
To do that, open the Services window, locate the Print Spooler service and double click it to open its properties. After that, try to remove your printer. If the uninstall tool mentions Print Spooler service, simply go to Services, locate Print Spooler service and start it. I was installing a printer, but I don't want the printer anymore.
I uninstall the whole package, but I can't delete the driver from my system. I opened the Print Manager, the printer is still there. I try to delete it, but the message appear: The selected driver cannot be deleted. The specified printer driver is currently in use. I tried everything, even the help from Google, nothing works. Please help? I don't know what to do anymore. This thread is locked.
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