Read the details for the software downloads that are available if you need more information. If your computer currently does not have access to the Internet, use another computer with Internet access to download and install the wireless driver softpaq to a USB storage device.
You can then connect the storage device to a USB port on your computer and open the softpaq file that was downloaded to update your driver or chipset. HP Support Assistant can be used to automatically find and install the latest updates for your computer. If your computer cannot connect to the Internet, use Microsoft's Automated Troubleshooting Windows 7 tool instead of this step. Double-click the HPSA desktop icon.
In the My devices screen, click Check for updates and messages. To install an update, click the Install now icon next to the update. Get driver updates from other sites Other websites might provide driver updates for your exact model of wireless hardware.
If you cannot find an updated driver from HP, you can use these steps to see if a more updated version is available from the World Wide Web. While there are many reputable sites that provide drivers, some sites might be malicious. Download software only from sites you know and trust. Double-click Network adapters , right-click the name of the wireless adapter, and then select Properties.
Click the Driver tab and look at the name next to Driver Provider. You might want to refer to the driver date and name as well when looking for an updated driver.
Visit the driver provider's website to look for an updated driver. You can find the website by searching the Internet using the driver provider's name. If you cannot find an updated driver on the driver provider website or you cannot find the provider's website, click the Details tab in Device Manager, select Hardware Ids from the Property list, and then right-click the first hardware device ID in the list and select Copy.
You can then paste the hardware ID into an Internet search page to find sites that host the drivers. Figure : Copying Driver Hardware Ids. If an updated driver is found, follow the instructions to install it. Otherwise, use another method to find and update the driver or go to the next step to continue troubleshooting. Double-click Network adapters , right-click the name of the wireless adapter, and then select Update Driver Software.
If Device Manager does not find an updated driver, you can check the wireless adapter manufacturer's website.
In Device Manager, double-click Network adapters , right-click the name of the adapter, and then click Properties. Click the Driver tab. Make a note of the driver provider, date, and version. Step 4: Check and reset hardware Resetting the hardware on your wireless network in the proper sequence can resolve a variety of connection and performance problems. Click Start , and then click Shut Down. If your network includes a separate broadband modem, unplug the power cord from the broadband modem.
Wait for about 5 seconds, and then plug the power cord into the wireless router and broadband modem, if separate. Wait until all lights come on and reflect normal Internet and PC activity.
If the lights on the broadband modem indicate a problem, refer to the following list of options for help:. If all lights are off after reconnecting the power, check the power source by plugging the power cord into another power outlet. Service or replace your broadband modem if it cannot be turned on.
If only the power light is on and the remaining activity lights are off or show no activity, a network connection is not being detected. Make sure the cable carrying the Internet signal is connected to the broadband device. Ensure Internet cables coming into your residence have not been damaged or disconnected. You might need to contact your Internet service provider if other people in your area are also experiencing Internet outages. If the Internet or Online light consistently blinks and does not indicate an online connection is available, the problem likely resides with your Internet service provider.
Either wait until service is restored or contact your Internet service provider for further assistance. Turn on your computer and wait until Windows opens. If you are using a notebook computer, perform a hard reset. Go to How to Power Reset your Laptop for more detailed steps. If Windows does not automatically connect, click the Network Connection icon in the notification area, and then select the name of your wireless network.
A window might open prompting you for a password or push button connect actions depending on the type of security you are using. If you can connect to the network and to the Internet, you are done. If not, continue with the next step. Step 5: Perform a Microsoft System Restore If the computer was working on the wireless network in the past, but now cannot connect or performs poorly, use Microsoft System Restore to restore your system files back to a date and time when wireless networking was working well.
Change the Startup type to Automatic. This ensures that the service is started automatically every time the machine is restarted. Sign up to join this community. The best answers are voted up and rise to the top.
Stack Overflow for Teams — Collaborate and share knowledge with a private group. Create a free Team What is Teams? Learn more. Asked 8 years, 1 month ago. Active 4 years ago. Viewed 36k times. Any pointers would be appreciated. Improve this question. The primary issue is the connection dropping, so browsing, or not, the file server becomes inaccessible.
Add a comment. Active Oldest Votes. This one is a golden oldie Improve this answer. Tonny Tonny 6, 1 1 gold badge 16 16 silver badges 31 31 bronze badges. Thanks for a very thorough response, Tonny. The driver is also shown to be up to date. Windows networking at it's best — Jason. I found my fix here by enabling smbv1 and smbv2 Run command prompt as Administrator sc. John K. Well, all our NICs are integrated I suspect any I have at home are ISA.
I've been fighting this all day. I think I'm going to go home, try to have a good Valentine's night, and give it another go Tuesday morning Since I'm off Monday. Since it's integrated, maybe you need new chipset drivers in addition to network? That's all I can think of that you haven't mentioned already. And that's only if the manufacturer distributes them! If it doesn't,it's either a BIOS or hardware issue. It does work from a Linux Live CD.
I have tried uninstalling the chipset drivers and reinstalling thenm from a fresh download from Dell. Still not working Hi John, Isn't that how I got myself into this mess? TerryNet Terry. Joined Mar 23, Messages 81, My guess is that the problem that caused you to do a repair install is what got you into the mess, and the repair install was insufficient to rescue you.
Since you have done some things since e. If that still doesn't do it you may have to go to a fresh Windows install. I did an uninstall of all the Network Adapters, did a reboot, and all of a sudden they are in my Network Connections. You can mark your own threads solved using the thread tools at the top of the page in the upper right corner. As Seen On. Welcome to Tech Support Guy! Latest posts N. Hisense smart tv vpn no 'internet connection' 2 Viewers Latest: nrx 3 minutes ago.
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