Showing results for. Show only Search instead for. Did you mean:. Sign In. New Contributor. Hi All, The organization that I support has seen five Surface Laptop keyboards and trackpads fail after a recent Windows Update within the last two weeks.
Tags: keyboard. Hi, do you happen to know what Windows 10 version it was happening on? Kapil Arya. Hello, Please mention the Windows 10 build or version you're using. Kapil Arya Hello, Here is a device that was newly imaged, and updated to from within the same few hours.
Good suggestion to boot a different OS or repair disc to test the keyboard. Easier than that may be to press the hotkey to enter BIOS Setup at bootup and see if the keyboard works there. I went through this yesterday but it was my Mouse. I would add its imperative that you when uninstall the drive you check the box to delete the driver software or you end up installing the corrupted driver again like i did the first time hehe. One update took out the old PS-2 type plug desktop keyboards. Please, please check the keyboard transmitter….
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I want comments to be valuable for everyone, including those who come later and take the time to read. Search Ask Leo! Diagnosing sudden keyboard failures. If your keyboard won't work after a Windows Update, there's a lengthy list of things to try to get it back. Check first for coincidental hardware failure by using a USB keyboard or booting from another medium.
Check keyboard drivers by removing the current one and letting Windows update it or getting the latest from the manufacturer. As such, we recommend that you check Dell's website for the latest keyboard driver for your laptop. If the issue persists while using the latest driver, try using an older one.
A configuration error can also cause this issue. To isolate the cause of this problem, we suggest that you run the hardware troubleshooter. This tool can help diagnose and fix hardware issues. Here's how:. Welcome to the Dell Community Jonzz.
But one thing you have to understand is every time Microsoft has an update we all hold our breath as to what detriment it will have on the system. This is the second time this has happened you think Microsoft would figure this out??? Browse Community. Dell Community : Laptops : Inspiron : Keyboard not working after windows updating. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
And expand it. Click Next to go further. You will now have the list of compatible drivers for your Keyboard device. Select it and click on Next button. Now it will take a few seconds to install the driver.
Restart your System after installing the driver. You may also want to disable driver updates in Windows 10 so that all the drivers keep on running without problems or even take a backup of your currently installed device drivers in Windows Disabling the Filter Keys feature can also make your Keyboard work properly.
Filter Keys are used to ignore the repeated keystrokes. The enabling of this feature can also lead the inappropriate functioning of your Keyboard.
So, uncheck the Checkbox of Filter Keys. Close all the windows. Restart your System and hopefully, your problem will be gone. Go with any above suitable solution of your choice and have the proper working of your Keyboard back.
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