Troubleshooting flowcharts Start diagnosis flowchart General diagnosis flowchart Server power-on problems flowchart POST problems flowchart OS boot problems flowchart Server fault indications flowchart POST error messages and beep codes Battery replacement Regulatory compliance notices Regulatory compliance identification numbers Federal Communications Commission notice FCC rating label Class A equipment Class B equipment Canadian notice Avis Canadien European Union regulatory notice Disposal of waste equipment by users in private households in the European Union Japanese notice BSMI notice Korean notice Chinese notice Laser compliance Battery replacement notice Taiwan battery recycling notice Power cord statement for Japan Electrostatic discharge Preventing electrostatic discharge Grounding methods to prevent electrostatic discharge Environmental specifications Server specifications Power supply specifications Technical support Before you contact HP HP contact information Customer Self Repair Acronyms and abbreviations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event.
LP denotes low profile. This cable must be used for PCIe card wattages greater than 75W. There is an RBSU setting that erases default settings and fixed disk partitions, which causes a loss of data. An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a hard reset. To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can do either of the following:.
The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. For more information, see "Hot-plug fan operation on page WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. Portions of the power supply and some internal circuitry remain active until AC power is removed. Shut down the operating system as directed by the operating system documentation.
When the server activates Standby power mode, the system power LED changes to amber. In a rack environment, this feature facilitates locating a server when moving between the front and rear of the rack. Disconnect the power cords. The system is now without power. Pull down the quick release levers on each side of the server. Extend the server from the rack. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server railrelease latches and sliding the server into the rack. The sliding rails could pinch your fingers. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
If the server supports hot-plug components, minimize the amount of time the access panel is open. Power down the server if performing a non-hot-plug installation or maintenance procedure " Power down the server " on page Extend the server from the rack on page Use the T Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch.
Lift up on the hood latch handle, and then remove the access panel. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1. Push down on the hood latch. The access panel slides to a closed position.
Use the T Torx screwdriver attached to the rear of the server to tighten the security screw on the hood latch. Power down the server on page Remove the access panel on page Remove the full-length expansion board. Remove the full-length expansion board retainer on page 24 if necessary.
Install the PCI riser cage. Install the full-length expansion board retainer on page 26 if any full-length expansion boards are installed. Install the access panel on page Install the server into the rack " Installing the server into the rack " on page Power up the server on page 22 , " Powering up and configuring the server " on page Install the PCI riser cage on page Install the full-length expansion board retainer.
Remove the cable arm retainer. Open the cable management arm. NOTE: To access some components, you may need to remove the cable management arm. Swing open the cable management arm. Remove the cables from the cable trough. Remove the cable management arm. Extend or remove the server from the rack " Extend the server from the rack " on page Detaching the cable causes any unsaved data in the cache module to be lost.
Remove the battery pack from the air baffle. For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy.
A fan failure or missing fan causes all fans to spin at high speed. A second fan failure or missing fan causes an orderly shutdown of the server. Installing more than the required number of fans in a single-processor configuration is not a thermally supported configuration. For a dual-processor configuration, six fans are required for redundancy.
The server supports variable fan speed. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server. The server shuts down during the following temperaturerelated scenarios:.
If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown. Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected.
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package.
A number of service level options are available to meet your needs. HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy- to-buy, easy-to-use support packages that help you make the most of your server investments.
Some of the Care Pack services are:. The rack resource kit ships with all HP branded or Compaq branded , , and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation.
When installing the server in a rack, select a location that meets the environmental standards described in this section. To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:.
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.
The and Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation. CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:. To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.
Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.
When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:. The server must be grounded properly for proper operation and safety. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission IEC Code , parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Using common power outlet strips for the server is not recommended. A rack may become unstable if more than one component is extended for any reason. An empty 42U rack can weigh as much as kg lb , can stand more than 2.
Always handle the rack from both sides. Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server. Install any hardware options before initializing the server. For options installation information, refer to the option documentation.
For server-specific information, refer to "Hardware options installation on page Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox. Please check your email for further instructions. Enter a new password. Intended audience This document is for the person who installs, administers, and troubleshoots servers and storage systems. Amber Processor in socket X is in a pre-failure condition.
Overtemperature amber Amber The Health Driver has detected a cautionary temperature level. Red The server has detected a hardware critical temperature level.
Fan amber Amber One fan is failed or removed. Red Two or more fans have failed or are missing. Power supply amber Red Only one power supply is installed and is in standby. Component identification LED3 pattern LED4 pattern Interpretation — One blink every The system is powered down, and the cache contains data that has two seconds not yet been written to the drives.
Restore system power as soon as possible to prevent data loss. Data preservation time is extended any time that 3. In the absence of auxiliary power, battery power alone preserves the data.
A fully- charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. Features that require a battery such as write cache, capacity expansion, stripe size migration, and RAID migration are temporarily unavailable until charging is complete. The recharge process takes between 15 minutes and two hours, depending on the initial capacity of the battery.
One blink per One blink per An alternating green and amber blink pattern indicates that the second second cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller.
Yes, understood that both M. We have that covered, using two of the GB M. Resources Announcements Email us Feedback. Log In. New Discussion. Occasional Advisor. All forum topics Previous Topic Next Topic. System Recommended. System recommended content: 1. Thank you for being a HPE community member.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
0コメント